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Inspiring growth, changing people's lives
Department:
Makeup Artist
Salary Details:
Competitive
Vacancy Type:
Full Time
About The Role

M.A.C is looking for a full time Retail Artist to join its team at Heathrow Airport.

The M·A·C Artist represents the image, products and culture of the company to the Customer. Their primary responsibility is customer service and sales, achieved through exceptional communications skills and artistic abilities.  Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties.

Responsibilities:

1. Customer Service & Sales
Provide welcoming, personal, professional service to all Customers at all times
Ask questions, investigate preferences, listen to customer, make the experience interactive
Suggest group of appropriate products and/or colors to meet and exceed customers’ needs 
Assist customers with product/services selection and information
Demonstrate effective communication skills, the well-executed and expedient application of makeup to achieve the look the Customer desires.  Sample products as applicable.
Obtain Customer data for M·A·C Addict book or other client list as required 
On closing the sale, thank the Customer, invite the Customer to a future visit and process the transaction through the POS system.  
Meet your individual responsibility for your appropriate contribution to the team’s goals in term of service, sales and company objectives 
Practice current good counter practices 
Actively participate in store theme days and events and new product launches

2. Maintaining Work Environment
Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s business
Maintain a clean and organized work area.  
Maintain tester units in proper schematic order.
Clean or replace any broken or damaged products
Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
Inform management of any Health and Safety issues which might lead to accidents

3. Assist in Inventory Management
Assist in stocking of all counter supplies and inventory on a daily basis as required
Assist in merchandising and re-stocking all products on the floor in showcases and cabinets every morning and as needed throughout the day


About You
You will be educated to the minimum of high school level, with excellent communication and organisational skills. Previous cosmetic experience is preferred as well as excellent customer service and organisational skills. You must be completely reliable and have a professional attitude with the ability to handle change in a flexible and positive way.
About The Company
 M·A·C is the world’s leading professional makeup authority because of its unrivalled expertise in makeup artistry. M·A·C is a proud community of professional makeup artists working together to bring the brand’s vision to life.