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Inspiring growth, changing people's lives
Customer Service
Salary Details:
Up to £8.91 per hour
Vacancy Type:
Full Time
About The Role

WHSmith are seeking an enthusiastic and motivated Sales Assistant to join their team. The Sales Assistant will provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers. The role requires shift work and flexibility and there are opportunities for career development with training.

As a Sales Assistant your key responsibilities include:

  • To always deliver a friendly service, smiling, greeting and making eye contact with every customer you encounter
  • Meeting high standards of display and visual merchandising to ensure the store is well presented
  • Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value
  • Working as an active member of the team, supporting colleagues in all tasks
  • Demonstrating good product knowledge to customers on key promotions and offers, maximising selling opportunities
  • Approaching customers that may require assistance if you are on the shop floor
About You

The ideal candidate for this role will have a desire to learn and make customers feel happy by giving great customer service, you will also be; 

  • A great listener, good to talk to and naturally helpful
  • Confident towards maximising sales opportunities
  • Delivers personal targets to agreed expectation
  • Taking responsibility for personal performance within wider team
  • Respectful of others
About The Company
You may know WHSmith operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn they’ve been around since 1792 and have over 14,000 employees across the globe. They’re continually growing by putting their customers at the heart of all they do and they grow their people too. At WHSmith there are no limits to where your career can go!