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Salary Details:
Vacancy Type:
Full Time
About The Role

DB Schenker are seeking motivated and passionate individuals who are looking to kick start or further develop a career in Customs Brokerage. 

You will be supported, coached, and equipped with the knowledge and the practical skills to kick start your Customs Brokerage career within our talented Brokerage team. You will learn the basics of Land freight and Customs as well as gaining knowledge of our systems and processes through a blended learning approach, you’ll be trained by our subject matter experts, helping support your career development. 

Customs Clearance Operators are required to complete and input via Electronic Data Interchange (EDI) systems, customs entries for cargo arriving and leaving through UK ports, for both external and internal customers. This includes all aspects of Import & Export customs procedures and regulations.

  • Operational - ensuring that all documentation is completed accurately, in a correct manner and presented within the expected time frames as designated by HMRC regulations, raising any potential declarations issues to your immediate supervisor.
  • Customer Service- Providing excellent customer service and keeping our customers promptly advised on entry completion and confirmation of VAT and duty costs as received from customs, also advising our customers of any imposed local Customs holds which could affect planned delivery. Spotting and raising any issues causing cargo to be delayed through customs clearance documentation errors, especially giving cause to possible demurrage cost and flagging these to the supervisor.
  • Administration- All VAT and Duty invoices for which the Customer is liable on costs, to be generated and completed within our Transport Management System.
There are great career development opportunities to join their innovative Customs Brokerage teams based across Heathrow, Immingham, Basildon, Nuneaton and Bradford.

About You

You will be a self-starter with the motivation, the initiative and ultimately a real passion for kick starting or developing a career in Customs Brokerage. Previous demonstrable experience within Freight forwarding or a Customer Service role is essential and experience of customs clearance would be advantageous.

  • You will be a team player coupled with strong communication skills, (both verbal and written).
  • You will have strong organisational skills with an ability to prioritise and manage high workloads whilst meeting deadlines.
  • You’ll also have strong attention to detail thus ensuring fast and accurate data entry, all whilst delivering great customer service.
  • Minimum GCSE standard in English and Maths (or equivalent) is essential.
About The Company

From the railroad and Gottfried Schenker to the global, leading logistics provider they are today, the success story of Schenker logistics experts dates back to the 19th century.

DB AG laid the foundation for a world-renowned combination of logistics leaders — Stinnes AG and Schenker — in 2002, giving both Deutsche Bahn and Schenker a rich history. As they reflect on their past, they look forward to continue to blaze ahead into the future as an innovator in the logistics industry.