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Inspiring growth, changing people's lives
Waiting Staff
Salary Details:
£10.50-11.50 per hour plus tips
Vacancy Type:
Full Time
About The Role

Shan Shui are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to their customers. The right Waiter/Waitress uplifts the dining experience for customers. They are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Responsibilities include

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked
  • Prepare tables by setting up linens, silverware, and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses, and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
About You
The ideal candidate will have previous work experience in a restaurant or hotel environment and have a passion for delivering great customer service as well as:
  • Hands-on experience with cash register and ordering information system POS
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • Food safety training is a plus
About The Company

Shan Shui Restaurant is a part of The Chew On This Group - dynamic UK-based food and beverage company that started in 2008 with the opening of Rasa Sayang in London, Chinatown. Founded by Ellen Chew, the company’s flourishing portfolio includes 8 trusted brands, including Shan Shui, that span across London, Bicester Village and Birmingham.

The company’s ethos is built upon innovation and the drive to establish exciting and unique concepts that uphold the greatest of hospitality standards and culinary excellence: we never serve food that we do not thoroughly enjoy ourselves.

They achieve their results through a strong talent-pool within the company who contribute greatly to how they evolve and improve. At Chew On This, their people are their greatest asset, so it’s no surprise that they strive to train their team for excellence and to provide them with room for further growth and development.