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Inspiring growth, changing people's lives
Salary Details:
£24,000 to £27,000 per annum
20 Nov 2019
Vacancy Type:
Full Time
About The Role

Heathrow Employment & Skills Academy are seeking a professional and passionate Coach to join their team to deliver apprenticeship programmes to learners at some of the county’s biggest retailers. Utilising your experience, you will help inspire learners to realise their potential as you support and guide them through their training and assessment. You will be required to deliver a professional, high quality service, underpinned by the need to meet exacting quality procedures set by the awarding body and the host client.

As Coach your key responsibilities include:

  • Build strong professional relationships with the client’s business areas and the employers to support the effective delivery and ongoing development of the programme
  • Maintain accurate reports and learner records
  • Provide learners with impartial information, advice and guidance to help them make informed decision to help achieve their goals
  • Support the design and lead the delivery of high quality webinars and workshops to apprentices
  • Liaise with the Professional Bodies to ensure compliance and quality with all of their requirements
  • Design and deliver plans to develop the community of line managers – enhancing their experience of the programme
  • Provide coaching to line managers to improve their effectiveness as line mangers of apprentices
  • Schedule learning and development activities
  • Provide coaching to apprentices to help them translate their learning and development into workplace competence
  • Track apprentice performance against their individual learner journey and agree remedial action with line managers and the business where required
  • Support the regular assessment of apprentice competence in the workplace
  • Support apprentices to prepare for the summative assessment, project and presentation

Please refer to full job description

About You

The ideal candidate for this role will be passionate about retail and have recent experience in retail at managerial level. To succeed in this role, you might be an existing Trainer Assessor/Coach, or a manager working in the retail sector who is keen to pursue a career in training. In addition, you will have the following experience, qualifications and skills:

  • Experience, coaching and mentoring young people – and their line managers – to achieve excellence
  • Experience of delivering outstanding vocational teaching and learning to young professionals
  • Level 2 qualifications in English and Maths (if not already held to be achieved in post within agreed timescales)
  • TAQA or A1 or equivalent assessor awards (if not already held to be achieved in post within agreed timescales)
  • Preparing to Teach in the Life Long Learning sector (PTTLS), certificate of Teaching in the Life Long Learning sector (CTTLS) or similar teaching qualification (Desirable)
  • Level 2 qualification in Information Technology (Desirable)
  • Ability to deliver up to L4 Retail
  • Excellent organisational, planning and report writing skills
  • Excellent communication and interpersonal skills
  • Excellent influencing and negotiation skills
  • The ability to build and maintain effective relationships at all levels (internally and externally), be a key member of different teams, and managing complex relationships
  • The ability to be vigilant, confident and competent in order to challenge learner views or extremist ideas
  • Strong commercial awareness - understanding the strategic / operational business needs and the key commercial drivers
  • Knowledge of apprenticeships and the professional qualifications relevant to this sector
  • Knowledge of assessment methodology and practices
About The Company

The employment contract for this role is held directly with People Plus and is seconded into the Heathrow Employment & Skills Academy team.

People Plus is a leading public service provider, supporting hundreds of thousands of people each year. Their mission is to make a direct difference to the lives of 1 million people by 2022. Their reach spans from Scotland, across to Wales and Northern Ireland and all across England.