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Inspiring growth, changing people's lives
Department:
Foreign Exchange
Salary Details:
£15,070 per annum plus bonuses
Vacancy Type:
Full Time
About The Role

As a Sales Consultant you will work hard to maintain Travelex’s impeccable standards, providing a consistent and seamless experience for customers. Impressing them with your knowledge of Travelex products and your personal and engaging manner, you will deliver unparalleled customer service.

As a Sales Consultant, your key responsibilities include:

  • Handling foreign exchange transactions for customers
  • Maximising store revenue by up-selling and cross-selling
  • Meeting sales targets and delivering excellent customer service
  • Offering the best service solution to every customer
  • Performing cash handling accurately
  • Handling customer queries and concerns
  • Serving on average 40-60 customers during non-peak season. You’ll be serving at least twice as many during peak season
  • Being a Travelex ambassador at all times
About You

The ideal candidate will have customer service/retail experience with a proven record of both sales and clientele. You will be level-headed with commitment to customer satisfaction.

You will help provide an experience that is both focused and attentive, whilst working with efficiency to ensure all customers are served in a professional manner.

Together with excellent communication skills and being a team player, you will:

  • Be able to comfortably deal with challenging customers
  • Be able to work well under pressure
  • Demonstrate cash handling experience (however full training will be given)
  • Have IT skills and able to use Microsoft applications
  • Have good numerical abilities
About The Company

Travelex is the market leading independent foreign exchange business, a trusted and widely recognised brand in foreign exchange.