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Inspiring growth, changing people's lives
Customer Service
Salary Details:
£7.84 per hour
Vacancy Type:
Part Time
About The Role

WHSmith are seeking an enthusiastic and motivated Sales Assistant to join their team. The Sales Assistant will provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers. The role requires shift work and there are opportunities for career development with training.

As a Sales Assistant your key responsibilities include:

  • To always deliver a friendly service, smiling, greeting and making eye contact with every customer you encounter
  • Meeting high standards of display and visual merchandising to ensure the store is well presented, accurately following planograms
  • Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value
  • Working as an active member of the team, supporting colleagues in all tasks
  • Demonstrating good product knowledge to customers on key promotions and offers, maximising selling opportunities
  • Approaching customers that may require assistance if you are on the shop floor
About You

The ideal candidatefor this role will have a valid passport, 5 years continuous referencing andoffer consent to undertake a Criminal Record Check. In addition, you will havethe following skills and experience:

  • Confident approach towards maximising sales opportunities
  • Strong communication skills
  • Delivers personal targets to agreed expectation
  • Understands the impact of their actions on their internal and external customers
  • Takes responsibility for personal performance within wider team
  • Is respectful of others, regardless of position, ability and experience
About The Company

WHSmith is oneof the UK's leading retail groups with hundreds of stores on the high streetand at airports. Since 1828 WH Smith has specialised in books, newspapers andstationery, and now offers an increasingly wide choice of goods. WHSmith offersa comprehensive induction and training programme with an excellent benefitspackage including staff discount and pension scheme.