Assistant Manager

Paul Smith are seeking an experienced Assistant Manager to join their team. As Assistant Manager you will embody and demonstrate Paul Smith values, being an ambassador for the brand. You will effectively support the Shop Management on initiatives to achieve and exceed set financial targets, driving exceptional customer experience through encouraging the team.

As an Assistant Manager your key responsibilities include:

• Leading and measuring a CRM strategy in partnership with Senior management and the Marketing team, to build a loyal client base whilst leveraging all clienteling tools
• Encouraging excellent product knowledge, defining in store product training and ensuring this is consistently shared with customers to convert sales
• Ensuring operational excellence with all relevant documents relating to payroll, team scheduling, sales reporting, HR, facilities and health and safety are actioned in line with Paul Smith policies and procedures 
• Manage stock and inventory through cycle counts and stock takes, to ensure fulfilment of sales to customers across all channels 
• Collaborating with the Visual Merchandising team to establish best visual presentation and retail standards

The ideal candidate for this role will have previous managerial experience with the fashion/retail environment. In addition, you will have the following skills and experience:

• Ability to drive and develop sales, able to to interpret financial sales data
• Great people management skills, able to coach and nurture to achieve results
• Excellent proven retail operational skills, with the a keen eye for detail
• Experience creating best visual stands and practices in store
• Experience with all process including HR and Health & Safety
• Self motivated, with the ability to lead and motivate a team
• An interest in Paul Smith brand, with a passion for fashion

Paul Smith is one of Britain’s leading independent design companies. Championing positivity, curiosity and creativity. These qualities underpin Paul Smith design. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company.

Happily positioned between high fashion and formal wear, while taking reference from both, Paul Smith has always been proud to stand apart.