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Inspiring growth, changing people's lives
Department:
Waiting Staff
Salary Details:
£8.00 per hour
Vacancy Type:
Full Time
About The Role
CDG is looking to appoint a Door Host to join its team at Heathrow Airport. The purpose of this role is to greet and give an excellent first impression to all guests, to assist guests that are unsure about the menu and to assist colleagues to ensure a professional and consistent service is delivered in line with brand, menu and legal standards/specifications.
 
As a Door Host your key responsibilities include:
 
  • Being hospitable, cooperative and polite with any guests and fellow front/back of house team members.
  • Ensuring that all guests receive a friendly, professional and efficient service by being approachable and smiling.
  • Using your extensive knowledge of the menu to answer guest questions ensuring that you are aware of the day’s specials and out of stock items.
  • Selling the menu to prospective customers.
  • Ensuring that guests are aware that the server will deliver the order shortly.
  • Assisting the management team in maintaining brand standards by reporting any problems in your area e.g. that floors, tables, and service stations cleaned.
  • Ensuring that you have the correct menu.
  • Ensuring that the bar chairs are tidy and the front of the restaurant is clean and presentable.
  • Seating guests at the table.
  • Taking responsibility and helping the managers by being alert to guests waiting for tables.
  • Clearing tables efficiently and professionally.
  • Assisting your colleagues where possible and promoting excellent teamwork.
  • Taking responsibility for the health, safety and welfare of all guests, colleagues and self at all times.
About The Company
Casual Dining Group (CDG) is one of the largest independent restaurant companies in the UK. It operates some of the most recognisable and loved restaurant brands to be found anywhere in the eating-out market, such as Bella Italia, Café Rouge, La Tasca and Las Iguanas.